Singapore Airlines' SilverKris Lounge, Singapore

The Airline: Singapore Airlines.

The Lounge: SilverKris, Changi Airport, Singapore.

The Location: Terminal 3, Level 3 (near Gate A).

Time & Date: Early evening, October 2015.

Three Things We Loved:  The size, the smiling faces, the food options.

Overview:

Singapore Airlines has two SilverKris lounges at its Changi Singapore hub, both boasting outstanding food and service offerings. On my recent return from Frankfurt to Melbourne I had a layover of several hours between flights so the comfortable and welcoming Terminal 3 lounge proved the perfect place to rest and replenish myself.  The lounge is for use by Suites, First or Business Class passengers or PPS Club members departing on Singapore Airlines operated flights.  Travellers on codeshare flights should check with their operating airline.

Facilities & Decor:

The lounge is spacious and comfortable, tastefully furnished with large, cosy brown leather armchairs that have been arranged in sections to provide maximum legroom and as much privacy as possible. Amply and opulently set up to accommodate up to 350 Singapore Airlines' guests, the room combines the warm, earthy tones of its furnishings with a mix of plush carpets and timber flooring to ensure a feeling of restful ‘grounded-ness’. The space is cleverly divided into sections to suit whatever purpose you have. Whether you're wanting to chill out and relax while watching TV or listening to soft ambient music, check e-mails perched in the well-equipped, hi speed wifi business centre or  enjoy the library space where magazines and newspapers from all over the world abound, the SilverKris Lounge meets your every desire. Unlike several other lounges we’ve visited recently, much of the SilverKris lounge is bathed in warm ambient light to allow for rest and relaxation while the library section and business centre both boast good strong reading lamps.

The lounge’s kitchen section is bright and enticing. Featuring a wide range of dishes to suit a multitude of palates and time zones, its offerings include both Asian and Western dishes like curries, soups, lasagnes, vegetables and sushi. The aisles between serving bars are extremely wide too so that no matter how many people attempt to reach for something at the same time, there’s room for everyone. If you’re travelling with children you wont have to worry because they’re well cared for with several suitable options on offer like pizza and sandwiches and if a sugar hit is what’s needed, the selection of ice-cream and freshly baked cakes, pastries and cookies is sure to delight. I was particularly impressed by the round the clock availability of breakfast cereals too and the exotic range of TWG tea flavours, ranging from Vanilla Bourbon to Moroccan Mint.

In case you feel like freshening up, the bathrooms and shower facilities here are second to none. The shower suites are large and equipped with everything you could possibly need for a good soak. The water pressure is great and there’s no need to bring your own toiletries; from toothpaste to shower gel to body moisturiser, it's all at your fingertips.

The Verdict:

The minute you walk towards the smiling staff poised at the lounge’s reception area, you feel like you are about to be taken care of.  And you really are. The staff are warm and friendly and more than happy to help if you need or want for anything. Their smiles are infectious and the lounge itself is an ideal place to break up those long (or short) haul flights. It’s a breath of fresh air in the seriously hectic world of travel.